Customer Service Representative required in Nottingham – up to £24,500 per annum.

Our client has a fantastic opportunity to develop your skills and experience by working as Customer Service Representative at engineering site in Long Eaton, Nottingham.

Responsibilities:

• Operate as the point of contact for assigned customers
• Develop and maintains long-term relationships with accounts
• Make sure clients receive requested products and services in a timely fashion
• Communicate client needs and demands to employer company
• Forecasts and tracks client account metrics
• Coordinate with staff members working on the same account to ensure consistent service.
• Service multiple clients concurrently, often meeting deadlines
• Keep records of client transactions

Person Specification:

• Account Management Experience
• Ability to Manage Multiple Projects and Relationships Simultaneously
• IT Skills and working with MRP System
• Listening Skills
• Communication Skills
• Time Management Skills

The salary is up to £24,500 per annum dependant on experience.

The job operates Monday to Friday working 8am until 4.30pm with an early finish on a a Friday!

This is a permanent position.

Exchange People are a family-run Employment Business, proudly providing people in North-West England and Central Scotland with careers since 1997.

Not for you? Check exchangepeople.co.uk to view the many other office, customer service or sales jobs we have available now.

Click to apply for the Customer Service Agent role now!